Privacy Policy

Last updated: April 9, 2026

Introduction

Port IO Ltd, (the "Company") develops and operates platform engineering services (the "Services"). We also operate the website https://www.port.io/, its subdomains and its related features (“Website”, collectively – the “Services”). This Policy is integrated into and forms part of our Terms of Use ("Terms").

We are dedicated to protecting your privacy rights and making our practices regarding the processing of your personal data more transparent and fair. This Privacy Policy (“Policy”) was designed to help you understand the information we collect, store, use and share, and it applies whenever you visit, install, or interact with our Services. Please note that parts of this Policy may not be applicable to you, depending on the jurisdiction in which you reside and the applicable laws.

We strongly urge you to read this Policy and make sure that you fully understand and agree to it. If you do not agree to this Policy, please discontinue and avoid using our Services. You have the right to cease using our Services at any time, pursuant to this Policy and our Terms. You are not legally required to provide us with any personal data, but without it we will not be able to provide you with the best experience of using our Services.

1. What Types of Data We Collect?

We collect personal data from you, meaning any information which potentially allows your identification with reasonable means (for example, email address or name, collectively "Personal Data"). This section sets out how and when we collect and process Personal Data about you. ‍

1.1. Account Information:

If you choose to register an account with our Services, we collect your full name, email address, phone number, birthdate and username.

1.2. Payment Information:

When you decide to make a purchase through our Services, you will be required to provide us with your billing information. The information you will need to submit depends on which billing method you choose. For example, if you pay with a credit card, we will collect your card information.

1.3. Usage Information:

When you use our Services, we collect technical information about your interaction with our Services. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) as well as other information which relates to your activity in the Services.

1.4. Communication Information:

When you send us an email or contact us via the support within our Services, we collect the Personal Data you provide us. This includes your name, email address and any other information you choose to provide.

2. Why We Process Your Personal Data?

This section explains for what purposes we use your Personal Data and outlines the legal bases that underlie our usage.

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3. With Whom we Share your Data?

We share, sell and disclose your Personal Data as described below:

a. Service providers:

our service providers work on our behalf, and need access to certain Personal Data in order to provide their services to us. These companies include, but are not limited to, cloud storage providers, analytics services, fraud prevention, identity verification providers, etc.;‍

b. Third Party Integrations:

our Services allow you to integrate with certain third party services,  in order to connect your account to our Services or to place purchases (e.g., Apple, Google or Facebook accounts).;

c. Compliance with laws and assistance to law enforcement agencies:

we disclose some data about you to government or law enforcement officials or private parties. The disclosure will be made in our sole discretion, as we believe it necessary or appropriate to respond to claims and legal procedures (including but not limited to subpoenas), to protect our or a third party’s property and rights, to protect the safety of the public or any person, or to prevent or stop any activity we consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable. We also may be required to disclose an individual’s Personal Data in response to a lawful request by public authorities, including meeting national security or law enforcement requirements;

d. Auditors and advisers:

we share your data with our external auditors, advisors and professional service providers (e.g. lawyers, accountants, insurers etc.) for ensuring our compliance with regulatory requirements and industry standards, auditing, managing disputed etc.; and

e. Mergers and acquisitions:

we will transfer, sell or otherwise share your data in case of entering into a business transaction such as a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets. ‍

4. Marketing and advertising

We use your Personal Data ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, ads, products, services, websites and applications which relate to our affiliated companies or our business partners (collectively: “Marketing Affiliates”), which we believe may interest you.

You can decline receiving further marketing offers from us or from our business partners and Marketing Affiliates at any time, by contacting us at privacy@port.io.

Please note that even if you unsubscribe from our marketing-mailing list, we can continue to send you service-related updates and notifications.‍

5. Your rights

Depending on the jurisdiction in which you reside, you may have certain rights under relevant applicable laws regarding the collection and processing of your Personal Data. To the extent these rights apply and concern you, you can contact us via the contact details available below and ask to exercise the following rights:

5.1.  Rights of access to your Personal Data:

You have the right to receive confirmation as to whether or not Personal Data concerning you is being processed, and access your stored Personal Data, together with supplementary information.

5.2. Right of data portability:

You have the right to request us to move, copy and transfer your Personal Data easily from one IT environment to another, in a safe and secure way, without affecting its usability;

5.3. Right of rectification:

You have the right to request rectification of your Personal Data in our control in the event that your believe the Personal Data held by the Company is inaccurate, incomplete or outdated;

5.4. Right of deletion/erasure:

You have the right to request that the Company erase or delete Personal Data held about you at any time;

5.5. Right to restriction or objection to processing:

You have the right to request that the Company restrict or cease to conduct certain Personal Data processes at any time;

5.6. Right to withdraw your consent:

To the extent we process Personal Data on the basis of your consent, you have the right to withdraw your given consent at any time;

5.7. Right to limit use and disclosure of your sensitive Personal Data:

You have the right to request to limit the collection of your sensitive Personal Data, to that use which is necessary to perform our Services;

5.8. Right not to be subject to automated decision making:

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly effects to you.

5.9. Right to lodge a complaint and appeal our decisions:

All requests, complaints or queries may be addressed to the Company to the following email address: privacy@port.io. We will consider any requests, complaints or queries and provide you with a reply in a timely manner. We take our obligations seriously and we ask that any concerns are first brought to our attention, so that we can try to resolve them. To the extent you feel unsatisfied with our response to your request to exercise your rights, you may choose to send us a request to appeal our decision. If you are unsatisfied with our response, you can lodge a complaint with the applicable data protection supervisory authority.

Please note that these rights are not absolute, and may be subject to the relevant applicable laws, our own legitimate interests and regulatory requirements.

6. Transfer of Personal Data

We operate globally, thus any information that we collect, disclose or share, including your Personal Data, can be stored and processed in various jurisdictions around the world, including (but not limited to) the European Economic Area, United Kingdom and United States, for the purposes detailed in this Policy.

To the extent that the GDPR or UK GDPR are applicable, we will only transfer or share your Personal Data to data recipients:

(a) located in the EEA or in the UK;

(b) located in non-EEA countries or UK which have been approved as providing adequate level of data protection; or

(c) who have entered into legal agreements ensuring an adequate level of data protection.‍

7. Minors

We do not knowingly collect or solicit Personal Data from Minors (as determined under the applicable laws where the individual resides; “Minors”). By accessing, using or interacting with our Services, you certify to us that you are not a Minor. In the event that we have collected Personal Data from a Minor without verification of parental consent, we will delete that information upon discovery. If you believe that we might have any information from or about a Minor, then please contact us through the contact details available below.‍

8. Retention

We will retain your Personal Data for as long as necessary to provide our Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined to take into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.‍

9. Updates to this Policy

We reserve the right to change this Policy at any time. The most current version will always be posted through our Services (as reflected in the “Last Updated” heading). You are advised to check for updates regularly. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the updated Policy.

10. Controlling Version

This Policy has been drafted in the English language, which is the original and controlling version of this Policy. All translations of this Policy into other languages shall be solely for convenience and shall not control the meaning or application of this Policy. In the event of any discrepancy between the meanings of any translated versions of the Policy and the English language version, the meaning of the English language version shall prevail.

11. Contact us

If you have any further questions, please contact us by email at: privacy@port.io

Address: 5 Beit Ovad, Tel Aviv, Israel, 6721503