Keep the discussion on public channels
Communicating in public channels helps others learn. Unless you have a private matter with another member, make an effort to keep the discussion on public channels.
We avoid double-posting
Our support team is doing the best they can to answer your questions as quickly as possible, however, sometimes it may take a little bit of time. If you’re not getting a response, do not post the same question to multiple channels.
No vendors and recruiters, as well as job searches!
Sorry, vendors, recruiters, and job searchers, but this community is all about genuine connections and knowledge-sharing regarding Port’s internal developer portal. Join us as fellow developers, tell us about internal developer portals and platforms, not more. Just be cool - don’t be spammy, and don’t solicit members.
No Spam Attacks
Save your superpowers for good! Avoid excessive self-promotion or spamming the channels. We want genuine discussions and connections, not an inbox full of ads.
We ❤️ threads
The best way to reduce noise in Slack is to use threads - help out fellow community members or answer back witty responses!
Banish the dark side
We have zero tolerance for harassment in any form. Spread positivity, encourage others, and report any nefarious behavior to our trusted community admins.
Please notice we will not tolerate any of the following:
- Conduct that might be considered sexist, racist, homophobic, transphobic, ableist or otherwise discriminatory in nature;
- Sexualized language and unwelcome sexual advances;
- Violent language or images;
- Trolling, insulting comments, and personal or political attacks;
- Publicly sharing information explicitly intended to be private.
Should you have any concerns or need to report anything, please feel free to reach out by sending an email to netta@getport.io.
Let’s wrap up
By being a member of The Port Community, you agree to abide by this code of conduct. Let's create a welcoming, inclusive, and supportive environment for all community members to learn, grow, and collaborate.
Last updated: April 9, 2026
Purpose
Legal basis
Provision of our Services; support. We use your Personal Data, such as your name and email address, to provide you with our services and provide customer support. This includes, for example, allowing you to log-in or responding to your inquiries.
The legal bases for processing this data are the performance of our contractual towards you; your consent (for example, when you provide Personal Data); and our legitimate interests. Our legitimate interests in this case are provision of our Services and supporting our customers.
Payments. We collect from our third-party payment processors certain information about your payment instruments, for the purposes of filling order and transaction, connecting your payment method to your account on the Services, billing and sending invoices
The legal bases for processing this data are the performance of our contractual obligations; and our legitimate interests. Our legitimate interests in this case are provision of our Services; and compliance with legal obligations to which we are subject.
Improve our Services. We collect and analyse information about you and your usage of our Services for the purposes of usability, quality, functionality and effectiveness of our Services, including debugging to identify and repair errors and undertaking internal research for technological development and demonstration.
The legal basis for processing this data is our legitimate interest. Our legitimate interests in this case are providing and improving our Services.
Integrity. We process certain information about you and your usage of our Services in order to keep the integrity and security of our Services, prevent fraud, identify your identity and enforce our policies.
The legal bases for processing this data are compliance with our legal obligations and our legitimate interests. Our legitimate interests in this case are keeping the integrity of our Services; detection of fraudulent activities; and the safety of our end-users.
Compliance with applicable laws; assistance to law enforcement agencies. We process your personal data in order to comply with our legal obligation under applicable laws.
The legal bases for processing this data are compliance with our legal obligations and our legitimate interests. Our legitimate interests in this case are compliance with our legal obligations and assisting law enforcement agencies.
